Our online store ww.waldorandco.com is the only place in the world where you can buy Waldor & Co. products. By cutting out all middlemen we can offer high-quality products, free of compromise, at prices far below those of traditional watch and accessory brands.
Yes. We deliver worldwide!
Shipping is free to Norway!
The delivery time to Norway is 2–5 business days after we receive an order. Any orders we receive before 4:00 PM CET (10:00 AM EST) on business days (except public holidays) will be shipped the same day.
We ship all our products from Sweden. Any orders we receive before 4:00 PM CET (10:00 AM EST) on business days (except public holidays) will be shipped the same day.
Value-added tax (“VAT”) costs is included in the listed prices of products.
If you would like to cancel an order, please contact our customer service department at firstname.lastname@example.org as soon as possible. Cancellation requests that we receive and process before an order has been dispatched will be accepted, and the customer will be refunded in full. Unfortunately, once an order has been dispatched from our logistics center it cannot be canceled.
You may return any unused Waldor & Co. products in their original packaging for a full refund within 30 days after you receive your order. Items that have been worn or watches whose plastic covers have been removed from the top, back, or crown of the watch, are not eligible for returns. Items must be returned unused and in their original packaging. In the unlikely case that the item is returned in an unacceptable condition we won't accept the return and have to send it back. Register your return by clicking here. In case of problems or questions, please contact us directly via email, chat or phone.
You may return your purchase within 30 days of receiving it. Used items andwatches whose plastic covers have been removed from the top, back, or crown of the watch, are not eligible for returns.
Our return process is 10 working days counting from when we have received your return. As soon as the warehouse has registered and accepted your return, the refund will be issued to the same account that was used when you made the purchase. Please note that it may take 1-3 banking days until you see the money on your account again.
Exchanges are free of charge. You may exchange any unused Waldor & Co. products in their original packaging within 30 days after you receive your order. To exchange a product, please register your exchange at our return portal and we’ll send you a prepaid return label to use for the exchange and further instructions. We will send you the new item as soon as we have received and approved your returned item. Register your exchange by clicking here. In case of problems or questions, please contact us directly via email, chat or phone.
If a product is sold out, please contact our customer service department at email@example.com. One of our customer service representatives will let you know when you can expect the product to be re-stocked. Our customer service representatives can also help you pre-order a product.
If you receive a Waldor & Co. product that is defective or damaged, please contact our customer service department at firstname.lastname@example.org within 14 days after you receive your order. In your e-mail, please remember to specify your order number and describe the damage that your goods have suffered. You will be responsible for any damage to the goods that occurs during the return process.
Our approach is simple; we remove anything that doesn’t add value, and invest in what does, offering high-quality watches and accessories, free of compromise, featuring exquisite design and functionality, at prices far below those of traditional watch and accessory brands.
We believe high-quality craftsmanship should be accessible to all. By building strong relationships with the best factories, cutting out the middleman, and selling our watches and accessoris directly through our website we’re able to bring our customers exceptional products at dramatically lower prices.
Waldor & Co. takes a responsible approach to handling personal data and all details are protected from external access. Furthermore, all data is handled according to the provisions of the GDPR (General Data Protection Regulation), which is a requirement within the EU. The personal details that we collect are name, personal identity number, postal address, phone number, email address and IP address.
We need these details in order for our customers to be able to make purchases on our site, and to be able to offer you a more personal form of communication. For delivery of/payment of our products, some of these details are shared with our payment and shipping partners. We will never sell your data to anyone.
You have the right to request: a statement of all details that we have registered on you, that registered details be changed, for the parameters of use for your data to be limited, and that all registered data be deleted. Your data will be saved by Waldor & Co. as long as you agree. Please get in touch at email@example.com or call us on +468-408 899 99 if you have any questions about this.
You can read about it in the enclosed manual or watch the following instruction video. You don’t need the special tool, it works just fine with something sharp like a knife, scissors or a screwdriver.
Our clasps are designed to be extra secure with a double closing. Please watch the following instruction video on how to close the clasp:
Applies to Delight, Conceptual, Original, Imperial, Eternal:
You use the same crown to adjust both the time and the date on your Waldor & Co watch.
To set the date, unscrew and pull the crown out one step and turn it to the left (counter clockwise). To set the time, pull the crown out two steps and turn it to the right (clockwise)
Properly press the crown back into place to start the watch. If the crown is not properly pushed into place, the watch won't start.
Applies to Chrono, Epoch, Inceptive:
To set the time, pull the middle crown out two steps and turn it to the right (clockwise), then properly press the crown back into place to start the watch. If the crown is not properly pushed into place, the watch won't start.
Press the top button to start the chronograph, the second hand will then start ticking. Press the top button again to stop the chronograph. It will then stop and indicate the elapsed time. Press the top button again to proceed the chronograph. Press the bottom button to reset the chronograph. The second hand will be reset to starting position “0”.
Please note that the chronograph can only measure up to 60 minutes.
Yes. Watches with a 5 ATM level of water resistance are wearable when using household sinks, playing sports, showering or swimming in shallow water. Do not wear a watch with a 5 ATM water resistance while bathing, snorkeling, scuba diving, or participating in any other activities that result in full submersion of the watch for extended periods.
Watches with a 10 ATM level of water resistance are wearable when using household sinks, playing sports, showering or swimming in shallow water, bathing and snorkeling. Do not wear a watch with a 10 ATM water resistance while scuba diving.
Products that are made with real leather, including our leather straps, should not be exposed to water.
Dial: The dial of the watch is made from scratch- and shock-resistant sapphire crystal. It's easily cleaned with a dry, soft lint-free cloth.
Straps: All of our watch straps are either leather or stainless steel straps. You clean the straps by simply applying soap water with a toothbrush and dry using a soft cloth.
General: Don’t use harsh chemicals when cleaning the watch. Avoid direct contact with solvents, detergents, perfumes, cosmetics, etc. Such products may damage the watch.
Yes. All our watch straps are made with real leather.
According to EU regulations, all Waldor & Co products are 100% nickel-free. All our products are made of polished stainless steel.
Customers that have nickel allergies should have no problem with our products.
All Waldor & Co rings are ONE SIZE, this means that all rings have a size that will fit everyone and you can easily adjust the size of the ring so that it fits your finger perfectly.
All our watches are unisex and can be worn by both men and women. Waldor & Co. watches come in different sizes to account for various wrist thicknesses.
Yes. All our watch straps are interchangeable and can be removed and replaced easily using only one’s fingers. To remove a watch strap, we recommend using your forefinger to pull the rounded spring towards yourself.